How does an EcoSystem pond or water feature work?
Spillway Bowls/ Urns
Before your consultation, we ask that you send us a few photos via Email of the space you are thinking of having a water feature installed so that we can properly discuss your vision and design over the phone. At that time, we’ll schedule a convenient time to meet with you at your home and go over the process of installing your very own water feature.
Design Consultations :
We offer paid consultations Australia wide which includes a site visit, concept design drawing, and specification. If the project is accepted the consultation fee is taken off the total cost.
We also offer phone/email pre consultations at no cost.
We offer only the highest quality pond products, and we stand behind our workmanship 100%.
All of our Signature Series filters and skimmers come with a limited lifetime warranty.
Our liners offer a limited 20-year warranty against failure, and since liners only deteriorate from the sun’s UV rays, we cover the entire liner with boulders and river gravel for added protection. This provides not only natural beauty, but also protects your liner from cuts, tears, and UV rays.
Our Aquasurge pump line is the most energy-efficient line on the market and also has the best warranty at 3 years with a full replacement.
Our plumbing lines are PVC Flex pipe that have been tested 50 degrees below zero, full of water, and will not crack or burst.
We also offer a full 2-year warranty on all materials and workmanship in the water garden installation provided that recommended maintenance has been completed. This includes material failure, leak repair, and any labor cost incurred for the repairs.